Where Totsum keeps its files

This page lists where Totsum writes its files on your device, so that you can copy them as a backup, move them or delete them. Nothing here is encrypted by Totsum itself; the protection of these files is that of your user account and your disk.

The folders

AI models, the license key and the hardware-tuning file

• Windows: C:\Users\<account>\.totsum\
• macOS: ~/.totsum/

Diagnostic logs, the default workspace folder, and the problem reports you prepare to send us

• Windows: %APPDATA%\Totsum\
• macOS: ~/Library/Application Support/Totsum/

Crash-recovery snapshots

• Windows: %LOCALAPPDATA%\Totsum\autosave\
• macOS: ~/Library/Application Support/Totsum/autosave/

Preferences, and the record of the license-agreement revision shown at first launch

• Windows: the registry key HKEY_CURRENT_USER\Software\Totsum\TotumData
• macOS: ~/Library/Preferences/com.totsum.TotumData.plist

Workspace files (.totsum) and exports are saved where you choose. The workspace file page describes what a saved workspace contains.

What the files hold

The license key is a text file in the .totsum folder. It carries the email address it was issued to.

The crash-recovery snapshots are written while a session is open: the tables you loaded, as Parquet files, and a small session file that names your computer. A normal exit removes them. At most two abandoned sessions are kept.

The diagnostic logs are in a logs folder. In ordinary builds, error records are stripped before they are written: Totsum keeps the type of error and the code locations, and drops the error message and the source line, either of which could quote a file name, a column name or a value from your data. Where the log names a folder inside your home folder, such as the one that holds the model file, it writes ~ in place of the home folder.

The report branding you enter is stored with the preferences, so that your next report starts with it. It holds your logo, your organization’s name and the names you type as prepared for and prepared by.

The trial usage record

While you use the free trial, Totsum counts the questions asked since installation, in order to apply the trial’s cap. The record holds only that number and a value used to detect editing. To make casual resetting harder, it is written to more than one place, and the highest valid value counts:

• trial_usage.json in the .totsum folder, on both systems;
• on Windows, a usage_stamp value in HKEY_CURRENT_USER\Software\Totsum\TotumData and a usage.dat file in %APPDATA%\Totsum\;
• on macOS, a usage.dat file in ~/Library/Application Support/Totsum/.

If you delete one copy, Totsum restores it from the others, so removing the record means removing every copy. Uninstalling does that for you: on Windows through the normal uninstaller, on macOS through the Totsum Remover tool that the installer places in Applications, because dragging the app to the Trash cannot run anything of ours.

Removing Totsum

On Windows, uninstall Totsum from Settings → Apps. On macOS, run Totsum Remover. Either removes the application, the trial usage record and the report branding. Models, caches, preferences and the files you created yourself may stay in place; the folders above are where to find them.