Privacy at a glance
This is section 2 of the Totsum Data Explorer privacy policy, revision2026-09-10 (effective 10 September 2026), reproduced as it stands there. The policy itself is the document that applies; this page is the way in. PDF of the full policy.
The whole policy in one screen; each line names the section that carries the detail.
| On your device | Your files, questions and results are processed on your own device, and the Application can work on a computer with no network connection — no account, no sync, no telemetry, no update check (Section 3). Two licence features run there: a trial usage count, and under a Personal licence a watermark in what you export (Section 3.7). |
| What reaches us | Your purchase, through our reseller Paddle — name, address, email, order (Section 4.2) — and the licence record we keep to serve it (4.4); what you send to support (4.3); an email address if you join the waiting list or the beta, or ask for a trial key (4.6–4.8); ordinary connection data when your browser visits our site or the setup helper fetches the AI Model (4.5, 4.1). |
| Why | To supply and administer your licence, answer you, run the website, and keep the records the law and the licence agreement require — purpose by purpose in Section 4. We do not sell or rent personal data, share it for behavioural advertising, profile you, or run any newsletter. |
| Who receives it | Our processors, all in the EU: Scaleway (website, database, automated email — Paris), OVHcloud (download bucket — France), Mailfence (our mailboxes — Belgium), KN Business Centre (our registered office’s post — Belgium); and Paddle, the reseller, in the United Kingdom as a separate controller (Sections 5 and 6). |
| How long | Licence records ten years from the purchase (from the acceptance, for a beta or trial key); support correspondence three years; an address never confirmed, 30 days; the website’s logs seven days — the full table is Section 7. |
| What we write to you about | Your licence key and the notices about your licence that the licence agreement provides for; none of it is marketing, so it is sent whatever your other choices (Section 4.4). We may also ask for your feedback on the Application, at most twice a year for a bought licence and more often during a beta; a reply stops the requests (Section 4.9). |
| Your rights | Access, rectification, erasure, restriction, portability, objection — write to privacy@totsum.app; complaints go to the Belgian Data Protection Authority (Section 9). |
Read the full policy · questions and requests: privacy@totsum.app.